What is The Funderdome and how does it all work?
A place that’s fun for everyone is a place where everyone is winning. The Funderdome is zoned for maximising fun no matter your age, your skillz, or how you love to play.
Entry to The Funderdome is free, so you can choose the games and activities you'd like to participate in when you get here. You can also book online here!
What's on offer?
- Playas Crazy Golf – 18 holes of world class putt-putt perfection.
- Old School Arcade – All of the classics from the golden age of video games.
- New School Arcade – The latest arcade redemption games and more.
- Boom Box Karaoke – Sing your heart out in our groovy private karaoke lounges,
- The Clubhouse – Diner style food and drinks in the historic centre of the ever changing action at The Funderdome
Do I need to book?
Bookings are recommended for Playas Crazy Golf and Boom Box Karaoke. Hot tip: don’t forget to add your Funderclub number to get a discount.
Walk ins are also welcomed, and bookings are not required for our Old and New School Arcades - simply come on in.
My payment got declined, help!
All online bookings are subject to instant review and verification and there are many reasons why a transaction may be declined.
Declined transactions are most commonly related to incorrect payment details, insufficient funds or behaviour that triggers security protections.
Please check you have entered all details correctly, that you are using a local credit card and that your network is not attempting to obscure the transaction (e.g. use of a VPN). Alternate options might be purchasing with another credit card or PayPal.
Additionally, you can also book in-person at your local Funderdome venue.
If you would like the Funderbirds team to review your purchase details for a future transaction, please send us a message via our Help Page here
To help us get your issue sorted quicker, please have the following information ready for our Funderbirds team:
- Date you attempted to book
- Email address you were using
First 6 and last 4 digits of the credit card.
What time do I need to arrive?
Please arrive 15 minutes before your booking time.
We also welcome coming earlier to enjoy our food and drinks at The Clubhouse or our New or Old School arcades.
How can I get in touch for assistance?
We’re here to help. Our friendly team can be contacted here or via phone on 03 9027 1550.
I haven't received my booking confirmation, what do I do?
Booking confirmation emails are sent instantly. If you’re yet to receive your email confirmation, please contact us here and we’ll help find it.
Please include the email address you booked with and as much additional booking information as possible.
I'm running late, what do I do?
Please let us know by calling 03 9027 1550 and we will make every effort to find an alternate time for you.
Please be mindful that bookings are only refundable until 3 hours before your booking time.
How long does it take to play a round of Crazy Golf?
It varies depending on the time of day, but generally please allow 20 minutes for 9 holes of golf.
What is a family pass?
A family of three: one adult + two children OR two adults + a child.
A family of four: one adult + three children OR two adults + two children.
Can I just come for food & drink?
Absolutely – entry to The Funderdome is free so come hang out at The Clubhouse and enjoy our diner style menu and bar.
Can I bring my own food and drinks?
We do not allow outside food into our venue, but we do have a winning food and drink menu. Check it out here.
Do I need my ID?
The Funderdome is a fully licensed venue. Guests who are, or appear to be, younger than 25 will be asked to provide valid photo ID. Acceptable forms of IDs include valid passports, Australian driver’s licenses or proof of age cards.
Those under the age of 18, must be accompanied by a parent/guardian at all times.
Can I reserve a table?
The Funderdome is zoned for maximising fun, and we’ve got plenty of space for everyone. Table bookings aren’t required .
If you’d like to book an event or function with us, which includes reserved tables, check out our packages here.
Do you have kids party packages?
We sure do! Check out our kids party packages here.
Refunds: I’m unable to make it to my booking, can I get a refund?
For Playa’s Crazy Golf bookings, refunds or swaps are not available within 3 hours of the booking start time. For Karaoke bookings, refunds or swaps aren’t available for 24 hours prior. Please note that booking fees are non-refundable.
Please reach out to our Funderbirds here or give us a call 03 9027 1550 to discuss refund options.
If you booked over the counter in-venue, please see the team at the arrivals counter.
A note about refunds under Australian Consumer Law. There are limited circumstances covered under the Australian Consumer Law where refunds are permitted. These circumstances generally relate to where the services provided are not rendered with due care and skill or in compliance with a specified purpose or provided within a reasonable time. They do not include circumstances where you change your mind. Should your circumstances satisfy those requirements, a refund will be provided.
Refunds: When will I get my money back?
Funds will be returned to your account within 10 business days of your refund being processed. Generally, funds are available within 3-5 business days.
Refunds: Are bookings fees included in the refund?
No, booking fees are non-refundable.
Refunds: Oh no! I missed my booking - Can I get a refund?
No. Crazy Golf bookings are refundable up to 3 hours prior to your start time, and Karaoke bookings 24 hours prior. After this time, bookings are non-refundable.
Refunds: What’s your refund policy on Funderbucks Cards?
Once you’ve loaded Funderbucks to your game card, they’re non-refundable.
The card is yours to keep, you can accumulate points for prizes and save any unused credit for future visits. Your Funderbucks and points are valid for 12 months from the date of the last time you used your Fundercard.
If your card is taking up too much space in your wallet, we offer an in-store recycling program so the planet is winning too.
Can I work at The Funderdome?
Come and work at the place where everyone is winning.
“Where everyone is winning” isn’t a mere tagline, it's the core value of The Funderdome. Would you like to be a part of the Funderbirds team? Play an essential part in shaping and growing a brand-new entertainment concept?
We’d love to hear from you. You can find some more information here.